Design That Actually Connects With Users
We're not here to make your app look pretty for the sake of it. Our job is figuring out how people actually think, what frustrates them, and then designing interfaces that feel obvious instead of confusing.
Three Things That Make Designs Useful
Most design agencies talk about innovation and creativity. We focus on what actually matters when someone opens your app at 7am trying to get something done.
Users Don't Read Instructions
If your interface needs a tutorial to make sense, we've already failed. Good design explains itself through layout, visual hierarchy, and patterns people recognize from apps they use daily.
Every Tap Should Feel Right
There's this moment when someone taps a button where they're expecting something specific to happen. We obsess over those micro-moments because that's where frustration happens or where confidence builds.
Real People Test Better
We put prototypes in front of actual users early and often. Not surveys or focus groups. Real sessions where we watch people use the interface and see where they get stuck or confused.
What Actually Happens During a Project
We've done this enough times to know what works. Here's how projects typically unfold when you work with us.
Understanding What Users Need
We start by talking to your actual users or the people you're trying to reach. Not stakeholders or executives. The folks who'll be tapping buttons at 11pm trying to finish something. We need to understand their goals, their frustrations, and what they're doing right before they open your app.
Mapping the Experience Flow
Before touching any visual design tools, we map out how information should be organized. What's essential? What's secondary? What can we hide until someone needs it? This is where we figure out the structure that makes the whole thing work.
Building Interactive Prototypes
Static mockups look nice in presentations but they don't tell you if something actually works. We create clickable prototypes that feel like the real thing. Then we test them with users and watch what happens. This is where we catch problems before they become expensive to fix.
Refining Based on Reality
After testing, we adjust. Sometimes it's small tweaks to button placement. Sometimes we realize a whole section needs rethinking because users are confused about what it does. This iteration phase is where good designs become great ones.
Delivering Design Systems
You get more than pretty screens. We deliver organized design systems with components, patterns, and documentation that your development team can actually use. Everything's specified, consistent, and ready for implementation without guesswork.
We Don't Design for Ourselves
The biggest mistake in UX design is assuming you know what users want. We've seen it happen countless times. Teams build features they think are brilliant, then watch usage data show nobody uses them.
User interviews that uncover real behavior patterns instead of what people say they do
Usability testing with actual target users, not your team members or friends
Analytics review to understand where users struggle in your current experience
Mobile App Interfaces Designed
User Testing Sessions Conducted
Client Satisfaction Rate
Focused on Mobile UX Design
The Details That Make Interfaces Feel Polished
Good design isn't about following trends. It's about understanding how tiny details affect the overall experience. The spacing between elements. The timing of animations. The weight of typography.
Visual hierarchy that guides attention without users noticing they're being guided
Interaction patterns that feel natural because they match what users expect
Accessibility considerations built in from the start, not added as an afterthought
Performance optimization so interfaces feel responsive even on older devices
What Clients Say About Working Together
We'd been struggling with user retention for months. Our app looked fine on the surface, but people would download it and never come back. GetSession helped us understand why. They restructured the entire onboarding flow and simplified features we thought were important but users never touched. Three months after launch, our retention numbers doubled.
Ingrid Thorsen
Product Director, FinTech Startup